Your issue ?
You want to offer your customers new purchasing’s behaviors or dialogues ? You want to provide a pleasant and productive experience to your consumers ? You want to give them opportunities to go futher and faster in customer commitment ? You want to have consistency and synergy in the different channels used ?
Our wizard’s solution !
Contextor makes cross-channel’s assistants available so you can create, sustain or develop a customer commitment strategy.
Wizards simplify the opening of interaction channels. They provide digital’s dialogue between different supports. They migrate data and integrate into business processes of back to front office.
Through assistance of diversification of channels, wizards contribute to diversify resources and new targets. They bring symbiosis to offers. This allows you to build a better customer relationship management service, while promoting the efficiency of the front and back office.
The autonomous nature of wizards allows them to reach and migrate all data without affecting softwares.
Wizard’s effects :
- Opens softwares for big data,
- Optimizes customers commitment through new ways of exchanges,
- Contributes to the harmony between distribution channels,
- Reduces average processing times,
- Etablishes or updates a cross-chanel strategy.
- Cross canal is an Operational Excellency wizard .
Contextor® logiciel is the engine (runtime), generator and support of applications’ assistants solutions ; “wizards”.