Orsay & Paris, March 27 2018 – As part of the development of its business process automation solutions, DOCAPOST signs with CONTEXTOR a partnership to integrate RPA – Robotic Process Automation technology – with its Back and Front Office services.
In recent years, DOCAPOST has made it possible to accelerate subscription to many services by implementing completely dematerialized Front Office processes – including the processing of applications, capture of supporting documents, automated completeness check and electronic signature.
With CONTEXTOR, DOCAPOST reinvents the BPO by offering automated end-to-end services, simplifying the integration of the new channels of the relationship (bots …) and interfacing with the Customer Information Systems.
This partnership allows DOCAPOST to offer a global offering addressing the entire value chain related to business processes, with a differentiating position on the market aggregating know-how in digitization, artificial intelligence, robotics and data analytics. This combination of Artificial Intelligence and RPA will allow the implementation of optimized and accelerated business processes, ultimately to provide a better service to end users.
About Contextor – www.contextor.eu
Contextor is a French software vendor specialized for 15 years in Robotic Process Automation. Contextor solution not only speeds up digital transformation by improving the customer experience and the comfort of employees at work, but also reduces time to market by optimizing business processes and improving compliance. It does not require any modifications to existing applications, and ensures a measurable return on investment with immediate adoption by end users.
Contextor’s customer portfolio includes BNP Paribas, HelloBank, Société Générale, Natixis, ING Belgium, bpost, AXA Assistance, AG2R La Mondiale, Harmonie Mutuelle, Klesia, ENGIE, EDF, Orange, SFR, Bouygues Telecom, Vodafone, Sodexo, Worldline and BMW… who are running about 100,000 software robots in their day-to-day operations.
Contact: Pierre Col – Chief Marketing Officer – firstname.lastname@example.org
About DOCAPOST – www.docapost.com
DOCAPOST, by combining collaborative platforms, professional expertise, digital and industrial capacities, has asserted itself as a trusted business partner in digital and mobile transformation for organisations. DOCAPOST solutions range from consultancy to the co-creation of innovative offers and service operations, as well as professional and sector-based solutions.
These solutions are based on:
- recognised know-how in the fields of security and trust;
- sector-based and professional expertise;
- digital exchange expertise;
- major IT and industrial production capacity.