Orsay & Warsaw – May 30, 2017
Algotech is a leading System Integrator in Central and Eastern Europe, with the 25-year long presence in the regional markets. It’s Polish office, specialized in Digital, Omni Channel Information Systems has entered into a VAR partnership agreement with Contextor, the European pioneer in the Robotic Process Automation (RPA) software.
“Algotech’s mission is to provide its Customers, from all industries, regardless of their size, highest added value services, by helping them support their clients with the sate-of-the-art Omni-Channel and Digital solution. In essence, we help them manage change that is brought by the Digital Revolution” said Mr. Zsolt Tadeusz Fekete, Algotech Poland’s CEO. “During the last decade, companies typically spent millions on front-end optimization to attract their customers. Digitalization and the Omni-Channel customer interaction demand the creation of much better user experiences, to keep their loyalty. The key to this better customer experience is Process Automation. As the demand for RPA is rapidly growing in Poland, we have chosen to partner with Contextor because their solution is clearly the best in this market space.”
“The Unique Selling Proposition of Contextor is its ability to adapt to any environment, without needing APIs to access applications. Indeed, Contextor works with virtually any type of application without a single modification, from legacy 3270 & AS400 screens to Windows client-server apps and now cloud and web-based applications. That is very important for our partners, who can address any kind of business” stated Luc Cavelier, EVP International Business at Contextor.
“With more than 15 years’ expertise and a proven track record in various industries, such as banking, finance, insurance, energy, telecommunications and retail, Contextor solution enables businesses to execute critical operations more efficiently, more securely and with greater agility. Not only Contextor simplifies and accelerates business process execution for employees, but it also improves compliance wherever more control is needed. Contextor has successfully deployed robotic process automation solutions in about 100 large companies in Europe and Middle East, from interactive tools running on the desktop to autonomous robots running on servers” adds Patrick Lemare, founder and president of Contextor.
According to Forrester Research, “RPA is gaining the interest of enterprises, as many are under immense pressure to digitize operations”. The research firm forecasts that the RPA market will reach $2.8 billion by 2021.
About Contextor
Contextor is the European leader in real-time automation solutions for business processes with Robotic Process Automation – RPA. Contextor’s software suite is implemented without any modification of existing applications such as ERP, CRM, ECM, legacy systems, extranet, business analytics etc, allowing a fast return on investment and immediate adoption by end users.
Contextor’s clients include BNP Paribas, HelloBank, Société Générale, Natixis, ING Belgium, American Express, bpost, AXA Assistance, AG2R La Mondiale, Harmonie Mutuelle, Klesia, ENGIE, EDF, Orange, SFR, Bouygues Telecom, Vodafone, Sodexo, Worldline, BMW… who are running about 100,000 software robots in their day-to-day operations.
For more information, visit www.contextor.eu.
About Algotech
Algotech is a leading System Integrator in Central and Eastern Europe, with the 25-year long presence in the regional markets. We supply business solutions supporting customer journey in omnichannel world across whole client’s life cycle. We can boost your digital transformation in Contact Center, Branches, web and mobile channels.
Algotech provides the most suitable and comprehensive spectrum of solutions for our customers by creating the community of partnerships with best-in-class vendors like Avaya, Microsoft, Cisco, Verint, Nuance and Namirial.
For more information, visit www.algotech.pl.
